Article Written by Tim Lopez
Having a reporting system for Change Management is crucial because it allows you to track the progress of change and makes the team responsible for change management more visible. With consistent reporting, it's easier to gauge the effectiveness of Change Management and make improvements where necessary. Change Reporting also allows for greater transparency and accountability within the transformation programme.
When everyone is aware of the goals and objectives of the Change Management Team, they are more likely to support it. Furthermore, regular reporting ensures that everyone is on the same page regarding the changes implemented.
Ultimately, reporting is essential to Change Management because it allows the greater transformation programme team to understand what's working and isn't. Without it, it would be easier to make informed decisions about improving the change management process.
Good reporting is vital to the Project’s progress and clarity to:
Reporting can vary depending on the size and complexity of the Transformation Programme, but the foundations of effective reporting are based on the same fundamentals of project management reporting. For most projects, the Change Manager will report on change management activities semi-formally at weekly programme team meetings and formally once a month to Governance.
Formal monthly change management Governance reporting will include:
Status Metrics analyse, signal, and measure performance so key stakeholders can understand the programme's progress, impacts, opportunities, and challenges. These may contain data like the number of employees affected or employee engagement measures.
Quantitative metrics include data from:
Qualitative information is gathered from:
Important Note:
Where a Project Manager and Change Manager are separately engaged in a Transformation Programme, they will collaborate to generate communications that will distribute both sets of information.
Download - Change Management Reporting Template.
Free On-Line Change Management Methodology that enables individuals and organisations, especially those previously without access to effective change management programmes, to deliver more effective community and country programmes which improve prosperity and save lives.